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Bluetooth on Windows 10 allows you to quickly connect a large array of wireless devices to your computer (e.g. speakers, mice, and keyboards). However, while devices should automatically reconnect when they’re in range, Bluetooth isn’t perfect and sometimes you’ll come across connectivity problems.
If you’re having issues connecting a Bluetooth device to your computer, there are a number of troubleshooting steps you can do on Windows 10.
In this guide, you’ll learn the steps to fix a number of connection problems with Bluetooth devices on your Windows 10 computer.
How to fix Bluetooth missing in Settings
When you’re in Settings and you don’t see the Bluetooth page, it’s possible that something is wrong with the Bluetooth driver or your device doesn’t include support for this kind of connectivity.
If there is support for Bluetooth on your device, you can use Device Manager to see if the latest driver is installed.
In the case the operating system can’t find any new driver, you can visit your computer manufacturer’s website to download the latest driver and instructions to complete this task.
How to fix Bluetooth missing in Device Manager
Sometimes Bluetooth may not appear in Device Manager if the driver isn’t compatible with the version of the operating system.
Bluetooth Software For Computer
You can find out if it’s compatible using these steps:
Sometimes, it could also happen that you’re having issues, you uninstall the Bluetooth driver, but after restarting you computer, Windows 10 won’t reinstall the driver automatically. Also, you’ll notice an “Unknown USB device (Device Descriptor Request Failed)” entry under Universal Serial Bus controllers in Device Manager.
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To allow Windows 10 to reinstall the Bluetooth driver, do the following:
Once your computer rebooted, go back to Device Manager, and if you still don’t see Bluetooth listed, click the Scan for hardware changes button on the top-right. If the operating system still can’t detect the device, manually download and install the Bluetooth device driver from your manufacturer’s support website.
How to fix Bluetooth after upgrading to Windows 10
In the case, you just updated to Windows 10, and your Bluetooth device is not working, it could be that the device uses a custom Bluetooth profile.
If this is the problem, you’ll need to remove and reconnect the Bluetooth device again to resolve the issue.
Wireless devices to work on Windows 10 must use one of the supported Bluetooth profiles:
In order to figure out what profiles your Bluetooth device supports, you’ll need to check your manufacturer’s website for documentation.
How to fix Bluetooth device connection when paired
When your device is paired, but it’s not working, you can use the following steps to fix the problem:
Once you completed the steps, you’ll need to connect your Bluetooth device again using these steps.
If the device you’re trying to connect doesn’t include a display, but it needs a PIN to pair, you can check the device or documentation to find out the PIN. However, most of the time, the default PIN is just “0000” or “1234”.
How to fix Bluetooth when you can’t transfer files
If for some reason, you’re unable to send or receive files using Bluetooth, you can check a few things to fix this problem.
Double-check connection
The first thing you have to do is to make sure that the device is paired to your computer.
While in the Bluetooth page your device should appear as Paired or Connected. If it’s not, you can use these steps to connect a Bluetooth peripheral.
Bluetooth OPP support
Windows 10 uses Bluetooth Object Push Profile (OPP) support to transfer files. If your peripheral doesn’t support Bluetooth OPP, file transfer won’t work.
Head over to your manufacturer’s support website to find out if your peripheral support Object Push Profile.
Bluetooth file transfer
Before you can transfer files, you must be in the “Waiting for connection” screen.
How to fix Bluetooth audio devices connection
When streaming audio to a Bluetooth speaker, you may hear low-quality and glitches in the audio, sometimes the reason is that you have the Bluetooth settings open, and it’s in discovery mode. You can try to fix this issue by closing the settings to prevent your computer from constantly be searching for new Bluetooth devices.
Bluetooth doesn’t offer large data speeds, which means that if you’re listening music, and trying to transfer files, you may encounter audio issues.
If the Bluetooth speaker is paired but is not working, it could be that you have configured a different audio device as default. To fix this issue, you can try the following:
Once you completed the steps sound should start playing on the speakers.
![]() How to fix Bluetooth using Hardware and Devices troubleshooter
If you’re still unable to fix Bluetooth connectivity due to a driver issue on Windows 10, you can use the “Hardware and Devices” troubleshooter to resolve this issue.
Once the Hardware and Devices troubleshooter process completed your Bluetooth devices should pair correctly again.
If your device supports Bluetooth connectivity, and you can’t connect an audio device to your computer, you can use the steps mentioned above to update the device driver, and you can also try removing the device and pairing it again.
Did these troubleshooting steps fix your Bluetooth problem? Do you have another fix? Tell us in the comments below.
Aug. 22, 2018 / Updated by Bessie Shaw to Windows 10
HP Bluetooth drivers problems or errors happen if you are not able to connect HP Bluetooth devices like HP X4000b Bluetooth mouse, HP K4000 Bluetooth keyboard, HP Bt500 Bluetooth USB 2.0 Wireless Adapter, etc., to your laptop or desktop after the Windows 10 upgrade or the Windows 10 updates like Windows 10 Creators Update or Anniversary update.
Read More:How to Downgrade Windows 10 to Windows 8.1, 8 or 7
What Causes HP Bluetooth Drivers Issues
HP Bluetooth driver is an important program which enables the communication between the Bluetooth hardware and the Windows OS. And there are 3 main factors resulting in HP Bluetooth not working issues:
1. Outdated HP Bluetooth Drivers Not Compatible with Windows 10
2. Improper HP Bluetooth Drivers Not Supporting the Upgraded HP Devices
3. HP Bluetooth Drivers Uninstalled or Removed Accidently
Problems Related with HP Bluetooth Drivers
Outdated or corrupted HP Bluetooth drivers can cause driver crashes on your HP laptop or desktop.
Bluetooth Pc Download Windows 101. No HP Bluetooth Connection on Windows 10
After the Windows 10 upgrade or Windows 10 anniversary update, HP Bluetooth not working would always annoy you when you try to connect the HP Bluetooth keyboard, Bluetooth mouse, Bluetooth wireless headphones, etc. to the PC without any HP Bluetooth drivers.
Read More: Fix No Bluetooth Connection on Windows 10, 8, 7, Vista, XP
2. Hp Bluetooth Speakers Sound Issues
You may experience HP Bluetooth speakers no sound or sound delay problems when using Bluetooth wireless speakers, like HP Bluetooth speaker S6000, HP Bluetooth speaker S6500, HP S9500 Bluetooth wireless speaker, etc., on the PC installed problematic HP Bluetooth drivers.
Read More: How to Fix Bluetooth Speakers Sound Delay on Windows 10
3. No HP Bluetooth Drivers in Device Manager
You try to update HP Bluetooth drivers but only to find the HP Bluetooth devices have disappeared from the Device Manager after the Windows 10 upgrade.
Read More:Fix Bluetooth Not Available after Windows 10 Creators Update
How to Download HP Bluetooth Drivers for Windows 10
Wrong HP drivers installed on Windows 10 laptop or desktop will cause computer or hardware to fail, such as ghost touch screen, Windows 10 mouse and keyboard not working, slow boot, etc.
You could download the correct HP Bluetooth drivers with the top 2 methods below:
Method 1: Download HP (Hewlett Packard) Bluetooth Drivers Manually
The support page of HP (Hewlett Packard) office site provide you with HP laptop Bluetooth drivers such as HP Pavilion Bluetooth driver, HP ProBook 4530s Bluetooth driver, HP ENVY Bluetooth driver, etc.
Click “Identify Now” or type your HP model number into the box to search for HP drivers. You need to locate the HP Bluetooth driver you need from the list and then download and install the driver manually.
Method 2: Download and Update HP Bluetooth Drivers Automatically
If you are not that technical with downloading and installing HP Bluetooth drivers for Windows 10 manually, it is highly recommended to use Bluetooth driver installers like Driver Talent, Driver Easy, Driver Guide, etc. to help to download and update proper HP Bluetooth drivers automatically.
By using the Bluetooth driver installer tool, you could download drivers for HP Bluetooth keyboard, HP Bluetooth usb 2.0 adapter, HP Bluetooth mouse, HP Bluetooth headphones, etc. and quickly fix the HP Bluetooth driver issues on Windows 10. Here are the 3 easy steps:
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Step 1: Free studio manager reviews. Scan your HP laptop or desktop for outdated, broken or missing HP Bluetooth drivers.
Step 2: Update the HP Bluetooth drivers (or other HP device drivers) to versions compatible with Windows 10.
Step 3: Restart you HP device to make the new HP Bluetooth driver take effect.
It's recommended to create a system restore point and backup important HP device drivers so that you can restore the system and the HP drivers once the computer runs in to system errors.In addition, you could also use Driver Talent to download the HP bluetooth driver for Windows 7, 32-bit or 64-bit.
You may like to check out:
HP Bluetooth Drivers for Different HP Devices
Here we list parts of HP Bluetooth drivers for different HP devices that are available for downloading with Driver Talent.
If you have any questions on the subject HP Bluetooth Drivers Download and Update for Windows 10, or if you could not download the HP Bluetooth driver you need, do not hesitate to ask your questions in the comment section below or click the LEFT MENU on this page for help. Any other Windows 10-related issues, please see Windows 10 section on this site.
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